Book A Demo

LAUNCHING IN END OF Q3 2025

World's First Customer Intelligence OS. With AI.

We are building the first real-time Customer Intelligence OS that unifies fragmented signals
into actionable early warnings and guided interventions before your customers churn.

Start Product Tour

See Beyond Scores. Predict, Prevent, and Act.

TouchBase detects early signals of growth or churn, applies Machine Learning to recommend the right actions, and gives you a complete end-to-end view of your customer lifecycle.

Co-founder & AI Strategy Lead

BENEFITS

Built for Leaders & Doers

Everything you need to automate, optimize, and scale

Boost Customer Revenue

AI that pinpoints churn and uncovers growth automatically

Boost Customer Revenue

AI that pinpoints churn and uncovers growth automatically

Boost Customer Revenue

AI that pinpoints churn and uncovers growth automatically

Governance & Visibility

One source of truth for every customer signal.

Governance & Visibility

One source of truth for every customer signal.

Governance & Visibility

One source of truth for every customer signal.

Efficiency & Productivity

Optimize revenue strategy and productivity beyond CRM limits.

Efficiency & Productivity

Optimize revenue strategy and productivity beyond CRM limits.

Efficiency & Productivity

Optimize revenue strategy and productivity beyond CRM limits.

PRODUCT

The One Customer Analytics System, Built with AI

The missing piece of analytics to show your business results

Cost Management

Payment reminder

Employee Tracking

Social media post

Always-On Risk Detection

AI that surfaces risks and opportunities before you have to look

Cost Management

Payment reminder

Employee Tracking

Social media post

Always-On Risk Detection

AI that surfaces risks and opportunities before you have to look

Cost Management

Payment reminder

Employee Tracking

Social media post

Always-On Risk Detection

AI that surfaces risks and opportunities before you have to look

World Class Connector Framework

Seamlessly connect with 50+ systems including Salesforce, Zendesk, Gong, Zoom, Mixpanel, and Slack. TouchBase ingests product, support, and communication signals into one unified view.

World Class Connector Framework

Seamlessly connect with 50+ systems including Salesforce, Zendesk, Gong, Zoom, Mixpanel, and Slack. TouchBase ingests product, support, and communication signals into one unified view.

World Class Connector Framework

Seamlessly connect with 50+ systems including Salesforce, Zendesk, Gong, Zoom, Mixpanel, and Slack. TouchBase ingests product, support, and communication signals into one unified view.

Research anything...

Research

Software & App Industry

UX & UI Design Industry

High Converting Customer

Smart Playbook Triggers

Automatically trigger the right playbook for every signal

Research anything...

Research

Software & App Industry

UX & UI Design Industry

High Converting Customer

Smart Playbook Triggers

Automatically trigger the right playbook for every signal

Research anything...

Research

Software & App Industry

UX & UI Design Industry

High Converting Customer

Smart Playbook Triggers

Automatically trigger the right playbook for every signal

Code

class AutomationAgent:

def __init__(self, activation_limit):

self.activation_limit = activation_limit

self.current_mode = "idle"

def evaluate_task(self, workload_value):

if workload_value > self.activation_limit:

self.current_mode = "engaged"

return "Automation agent has been successfully activated!"

else:

return "No activation needed. Agent stays idle."

def get_current_mode(self):

return f"Current operational mode: {self.current_mode}"

Agentic Experience

AI agents for CS and RevOps from risk alerts to next-best actions, all into your workflow

Code

class AutomationAgent:

def __init__(self, activation_limit):

self.activation_limit = activation_limit

self.current_mode = "idle"

def evaluate_task(self, workload_value):

if workload_value > self.activation_limit:

self.current_mode = "engaged"

return "Automation agent has been successfully activated!"

else:

return "No activation needed. Agent stays idle."

def get_current_mode(self):

return f"Current operational mode: {self.current_mode}"

Agentic Experience

AI agents for CS and RevOps from risk alerts to next-best actions, all into your workflow

Code

class AutomationAgent:

def __init__(self, activation_limit):

self.activation_limit = activation_limit

self.current_mode = "idle"

def evaluate_task(self, workload_value):

if workload_value > self.activation_limit:

self.current_mode = "engaged"

return "Automation agent has been successfully activated!"

else:

return "No activation needed. Agent stays idle."

def get_current_mode(self):

return f"Current operational mode: {self.current_mode}"

Agentic Experience

AI agents for CS and RevOps from risk alerts to next-best actions, all into your workflow

Talk to Your Data

Your customer story, explained by AI available around the clock

Talk to Your Data

Your customer story, explained by AI available around the clock

Talk to Your Data

Your customer story, explained by AI available around the clock

PROCESS

How does TouchBase AI work?

Everything you need to analyze, take actions, and scale, all in one place.

STEP 1

STEP 2

STEP 3

Analyze millions of touchpoints, straight from the source

TouchBase unifies data from Slack, Zoom, Gong, Mixpanel, CRM, and various other supported platforms capturing structured and unstructured signals in real time.

STEP 1

STEP 2

STEP 3

Analyze millions of touchpoints, straight from the source

TouchBase unifies data from Slack, Zoom, Gong, Mixpanel, CRM, and various other supported platforms capturing structured and unstructured signals in real time.

STEP 1

STEP 2

STEP 3

Analyze millions of touchpoints, straight from the source

TouchBase unifies data from Slack, Zoom, Gong, Mixpanel, CRM, and various other supported platforms capturing structured and unstructured signals in real time.

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

Ask A Question

What makes TouchBase different from other customer success platforms?

Unlike rule-based CSPs, TouchBase unifies signals from Slack, Zoom, Mixpanel, Zendesk, Gong, and more into a single intelligence layer providing real-time churn prediction, relationship heatmaps, and guided playbooks.

Do I need technical expertise to get started?

No. Setup is simple — just connect your existing tools, and TouchBase starts analyzing signals within hours. No lengthy implementations or complex configurations.

What kinds of signals does TouchBase analyze?

We aggregate structured and unstructured data — product usage, support tickets, stakeholder activity, call transcripts, Slack threads, and more to detect risk early.

How quickly can we see value after onboarding?

Most teams see meaningful insights within days of connecting their tools, with proactive alerts and playbooks ready to act on within the first week.

Is your AI secure and compliant?

Absolutely. We follow enterprise-grade security practices including SOC 2 and GDPR compliance. Customer data is encrypted and processed securely.

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

Ask A Question

What makes TouchBase different from other customer success platforms?

Do I need technical expertise to get started?

No. Setup is simple — just connect your existing tools, and TouchBase starts analyzing signals within hours. No lengthy implementations or complex configurations.

What kinds of signals does TouchBase analyze?

We aggregate structured and unstructured data — product usage, support tickets, stakeholder activity, call transcripts, Slack threads, and more to detect risk early.

How quickly can we see value after onboarding?

Most teams see meaningful insights within days of connecting their tools, with proactive alerts and playbooks ready to act on within the first week.

Is your AI secure and compliant?

Absolutely. We follow enterprise-grade security practices including SOC 2 and GDPR compliance. Customer data is encrypted and processed securely.

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

Ask A Question

What makes TouchBase different from other customer success platforms?

Do I need technical expertise to get started?

What kinds of signals does TouchBase analyze?

How quickly can we see value after onboarding?

Is your AI secure and compliant?

COMPARISON

Why Choose Us Over Others

See how we compare against others in performance, growth

Fast setup with ready AI workflows

Scales with your business, adapting playbooks as you grow

Real-time, AI-powered analytics

Automated actions that triggers the right playbook

Expert support + AI guidance

Others

Weeks & months spend on onboarding

Static systems that require manual updates as you scale

Limited or incorrect reporting

Higher labor costs, less automation

Generic support or none at all

Reach out anytime

Your AI Copliot for the future of Customer Intelligence

Schedule a Call and Begin Automating

Book A Demo Call

founder@trytouchbase.io

Reach out anytime

Your AI Copliot for the future of Customer Intelligence

Schedule a Call and Begin Automating

Book A Demo Call

founder@trytouchbase.io

Reach out anytime

Your AI Copliot for the future of Customer Intelligence

Schedule a Call and Begin Automating

Book A Demo Call

founder@trytouchbase.io

Edit Landio